A: For your initial design and setup we accept all major credit cards, PayPal, checks, and cash. For your monthly hosting fees we require a credit card that we will setup to auto bill.
A: No, we are very upfront about the costs for your Site Riser site. Our base fees of $999 (one time design and setup fee) and $39 per month for hosting are all that you pay for the base package. If you want additional features, those costs are clearly detailed in our proposal.
A: The average Site Riser site development process takes 1-2 weeks.
A: If you forget your password, please send us a written request to reset your password via email to "sales@siteriser.com". You must include your Account ID, Username, and Website URL in your request. We will contact you to confirm your request and you will need to provide us with the answer to your security question and we will reset your password for you.
A: To use your existing domain with your Site Riser site, you simply need to log into your domain registrar (i.e. godaddy.com) and update the Domain Name Server (DNS). Please redirect your DNS to point to:
Primary DNS: ns1.secure.net
Secondary DNS: ns2.secure.net
Be sure to notify us that you are pointing your domain to our DNS by emailing "sales@siteriser.com". You must include your Account ID, Username, and Website URL in your request. We'll make the necessary changes on our server to receive your domain.
A: We can register a domain for you for a $10 annual fee. Or you can register a domain name from any internet provider and we will help you "point" that to your Site Riser site.
A: Our Site Editor is built on top of the industry leading Content Management System, WordPress™. You can access WordPress™ and modify your site by logging into Site Riser Commander.
A: You can add 3rd party content features to your Site Riser site by simply clicking on the HTML tab in your Site Editor. This allows you to easily expand the functionality of Site Riser by including data collection forms, widgets, YouTube videos, and more!
A: The WordPress™ application is displayed in English but you can use any language for the content of your pages.
A: You only receive one login to the Site Editor. You can share this login with any trusted individuals you'd like.
A: You can add, delete, and modify email addresses by logging into Site Riser Commander. Here you will gain access to your Email Manager Control Panel.
A: Your Site Riser account includes 100 email addresses. We'll set up the first 5 email addresses for you during the setup process.
A: Your site will come complete with Google Analytics installed. This information will be invaluable as you plan your marketing strategy. You will have access to visitor information, traffic sources, page popularity and more!
A: You can access Google Analytics on your site by logging into Site Riser Commander.
A: Through the Site Editor, you will be able to update your meta data. This includes site title, description, and keywords. The meta data can be unique on every page of your site.
A: Your plan does not include SEO management. However, if you retain another company to help you with search engine placement, they will be able to modify page content and meta data on all pages of your site to help your search engine placement.
A: Your Site Riser site is hosted on a secure server that is set up with automatic nightly and weekly back-ups.
A: Your Site Riser website is hosted through our affiliated product Host Riser, inside our world-class data centers (one in San Jose, CA and one in Dulles, VA). The database facilities include: uninterruptible power, environmental management, and fire suppression systems. Additionally, your server is under 24/7 account monitoring and management with a 99.9% uptime guarantee.
A: No, sorry, Site Riser websites are built to function specifically on Site Riser servers.
